Trust and Safety
They're the top priorities at UrbanSitter.
That's why every sitter, nanny and caregiver is background checked. Each caregiver profile is individually reviewed by our Trust & Safety team. Our aim is to provide members with transparency and information to make informed decisions.Family FAQCaregiver FAQ
How UrbanSitter leads the way in trust
Personalized recommendationsUnlock your personal network to find caregivers through Facebook friends, neighbors, your child's school, parenting groups and hundreds of other trusted local groups.
Repeat businessFind out who's popular among families with caregiver profile stats—15 repeat families says a lot!
Candid reviewsGet the inside scoop with verified reviews and recommendations from families and caregivers.
Peace of mind in every profile
Every caregiver profile is thoroughly reviewed by our trained team of Trust and Safety specialists, not just a computer.
Annual Background ChecksA background check indicates that the nanny, sitter or caregiver has cleared the following in the last 13 months: Sex Offender Search, Global Watchlist Search, County Criminal Search, and National Criminal Search.
Responds Quickly to New FamiliesCaregivers with this badge typically respond in 24 hours or less to new families.
ReliabilityCaregivers with this badge maintain a 90% or better completion rate on all bookings.
Want to learn more about what goes into a nanny background check or how to do a background check on a nanny? Read our FAQ.